Privacy Policy

The privacy policy sets out how Bhavani Yoga & Thai Massage collects, uses and protects any information that you give us when you use this website, as well as for any services you take. Bhavani Yoga & Thai Massage is committed to ensuring that your privacy is protected. Any personal information (information that can identity you) when using this website or our services, you can be assured it will only be used in accordance with this privacy statement. This policy is effective from 18th June 2018 in compliance with General Data Protection regulations (GDPR).

If you have any questions about this policy, please email: erica@bhavaniyogamassage.com

Who collects the information:
Erica Goodman, Rua do Vigario 76, 1100-616, Lisbon, Portugal

What we collect and why
We may collect the following personal information in order to understand and undertake the services you require as well as to better communication with our website visitors: 

  • Name
  • Contact information including, email addresses, telephone numbers
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to personalized offers and marketing
  • Other information to allow us to offer the services you require

 

How it will be collected and stored:
Information is collected in two ways.  First, information will be collected from you personally and voluntarily, by email or telephone, or when you complete any of our online website forms. This information is kept in an online, secure third party mailing system (Mailerlite), an online booking system (Setmore) as well as Excel files on a password protected PC. This information is used to undertake providing you with our services and to keep in communication with you. This includes, at times, sending marketing and informative emails about updates to our services and courses. 

Second, some information may be collected automatically.  Passively-collected information may be received through third-party analytical tools when you navigate through the website. This includes:

Cookies

“Cookies” may be used to collect information.  A cookie is a small file placed on your computer’s hard drive. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you.  They help to understand how many people use the website and what pages they tend to visit.  These cookies do not personally identify you.

The cookies on this website capture information about page visits.  This information is anonymous and only used internally – to deliver the most effective content to the website visitors.  Information from the cookie is used to gauge page popularity, analyze traffic patterns on the website and guide development of other improvements to the website.

By using this website, you consent to the placement of the cookies referenced above.  You can, however, set your browser to notify you when you receive a cookie, allowing you to decide whether or not to accept it.

Bhavani Yoga & Thai Massage does not give away information about the website users. If you choose to provide personal information about yourself, it will be used only to communicate directly with you.  I will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary by law.

Analytical Tools

Google Analytics, a third party analytics tool, is used to collect non-personal information in the form of various usage and user metrics when you use the website.  These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, and other similar information.

How The Information Is Used

Collecting this data helps to understand how visitors interact with the website, allowing for any necessary changes to be made to the website to deliver a better user experience.

Specifically, I may use data:

  • To improve the services I provide.
  • To contact you in response to a specific inquiry.
  • To send you promotional emails about services, offers and other things I think might be relevant to you based on your consent.

Personal information will never be leased, distributed or sold to third parties unless required by government or law.

Security

Bhavani Yoga & Thai Massage considers the security of your personal information to be of the utmost importance.  To support this, physical, administrative, and electronic safeguards to ensure that your information is safe from alterations and misuse have been implemented.  These include secure storage of physical documents, access restriction of electronic files, password protection to access files and third party administration systems and personal information access being limited to Erica Goodman.

Links to other websites:

The website may contain links to other websites. Please note that Bhavani Yoga & Thai Massage has no control of websites outside the this domain. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. Always be wary when submitting data to websites.  Read the website’s data protection and privacy policies fully.

Notification of Changes

Bhavani Yoga & Thai Massage reserves the right to change these conditions from time to time as we see fit and your continued use of the website will signify your acceptance of any adjustment to these terms.  If there are any changes in how the website customers’ personally identifiable information is used, notification by email will be made to those affected by this change.  You are therefore advised to re-read this statement on a regular basis.

 

 

 

What personal data we collect and why we collect it

Contact forms & Setmore Booking Form

The information you use in contact forms or registration forms on this site as used only for my own purposes of providing you with the services you are looking for and to be in communication with. This information is stored on secure networks including Zoho Mail and Mailerlite. Your personal information will never be shared with third parties, unless upon your request.

If you are registering for a course with me through my registration form, your email will be kept in our Mailerlite database to possibly contact you about future events and courses. These include marketing emails, to share information for your own convenience. They will be kept to a minimum to avoid spam and tailored to meet your individual interests based on previous courses or services you have registered for or shown an interest in.

 

How long and how we retain your data

We retain only your data that is relevant to providing you with our services, enhancing your user experience or to provide you with information about our services in the future. Your data is stored securely in online administrative systems including Mailerlite and Setmore. Your personal information is also stored in a password protected Excel file as well some print documents that are kept secure. We will retain your data for as long as we see the need to continue providing services to you.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your right to access, edit and be forgotten.

You have the right to ask us to provide you with all of your personal data that we have. We will supply that to you free of charge upon your request. You also have the right to ask us to modify or delete any or all of your personal data, which we will comply with immediately. You also have the right to change how you receive communications from us.

To request any of these changes, please email directly to erica@bhavaniyogamassage.com